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Terms & Conditions 

 

All prices are shown in Euro including Swedish VAT. We ship goods within Europe, Australia, Canada, Russia, USA and more. Check the list of countries and see if your country is included. Orders outside the EU may be subject to VAT. This means that Swedish VAT is deducted from the product in our webshop and that the tax may be levied when it reaches your country. The freight for countries outside Europe includes the customs cost. Contact your local customs office for more information.

All information provided in our webshop is treated confidentially. To shop with us you must be at least 18 years old.

Unfortunately, we have no way to change orders placed before an offer became valid. This also applies if your order is delivered during the time an offer is in progress.

We reserve the right for any printing errors. If a printing error is of majeure importance to you, you have the right to cancel the purchase.

In case of any errors in our stock balance, we reserve the right to cancel your order, this will be notified to you as soon as possible.

There is no way for us to guarantee that the clothes' colors are exactly reproduced. This depends on which computer you are using and what settings have been made.

Payment

You can choose to pay by bank / credit card via PayEx or make your purchase via Klarna. Through Klarna there is the possibility of more alternatives such as part payment, invoice and direct payment. Klarna is only available in Germany, Finland and Sweden.

Delivery

Time of delivery is between 3-8 business days.

During high season, holidays and long weekends, the delivery time can be longer.

For orders shipped with UPS a signature is required upon delivery. UPS usually operates between 9 am-6pm on business days.

Cost of freight:

Within the Nordic countries (except Norway) 14.95 Euro for the nearest post office and 19.95 Euro for home delivery with UPS

In Europe 19.95 Euro for home delivery with UPS

Outside Europe 34.95 Euro for home delivery with UPS

Returns and Exchanges

If you are not satisfied with your article, you have 14 days from receiving it, to send back to us. We offer free exchange to another size or other item within 14 days. Place a new order on the article you wish to exchange and return the article with the included return label. You will be charged for one shipping fee but it will be refunded when we have received and handled your return.

Goods that come back to us in unsalable condition will not be refunded.

If you do not have a return label or if it has been lost, please contact us at [email protected] to get a new one.

In case of a card or direct payment, the refund is made to the card / bank account you used in your purchase. It takes up to about 2 weeks from the time we receive your return until you receive the refund. Regardless, the refund will not cost you anything.

When your return is completed you will receive an updated invoice from Klarna. Refunds take about 3-10 business days (during and after sales periods may take longer). If you have questions about Klarna Konto, you can contact Klarnas customer service here.

Return of discounted items

During our sales we do not offer any free returns / exchanges. If you wish to return, please contact us and we will send you a return label and make an adjustment for the freight cost when the article is back at our warehouse. You will find the costs below.

Within the Nordic countries (except Norway) 14.95 Euro

In Europe 19.95 Euro

Outside Europe 34.95 Euro

If an article is incorrectly dispatched or otherwise incorrect, we are of course responsible for the return freight. Then contact our webshop as soon as possible.

Complaint

If the article is not in expected condition, contact [email protected] and we will help you.

 

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